Delete your account
You can delete your UghSongs account at any time. You do not need the app installed.
In the app
Open the You tab, choose Account, then Delete account. Type DELETE to confirm. The account and its content are removed straight away and you are signed out.
By email
Write to support@ughsongs.com from the address on your account and ask for deletion. We action requests within 30 days and confirm by email.
What gets deleted
- Your login and profile
- Events, venues and bands
- Songs, versions, sources and uploaded audio
- Lyrics, screenshots, notes and practice history
- Notification settings and registered devices
What is kept, and for how long
A minimal record that a deletion happened is kept for up to 12 months so we can answer audit and legal questions. Support messages you sent are kept for up to 12 months. Store purchases are held by Apple or Google and are managed in your store account, not here. Backups roll off within 30 days.
Subscriptions
Deleting your account does not cancel a store subscription. Cancel it in your Apple or Google account settings first, otherwise billing continues.
See also the Privacy Policy.